Wednesday, August 18, 2010
Monday, July 26, 2010
Is your CRM easy-to-use ?
“We are using CRM software for sales and related activities. However we are not growing our business, our executives are finding this software very cumbersome and difficult to work upon. I'm in a fix whether to keep using this solution as we have invested in to this or to go for some simple, cost effective CRM software”?
Does this sound like something you’ve heard? Well that’s true!
Finding the right CRM solution that meets your requirements is one thing but getting your team to use it efficiently is a challenge. Technology alone cannot win user acceptance. The User Experience, or how easy it is for the end-user to navigate and use is the key to acceptance. While choosing a CRM for your organization you need to focus on who the end-users are. And what they are trying to do. Most importantly how effectively and easily they can work with the new software will determine whether the software gets used at all.
You will be able to grow your business only when you have a productive workforce, empowered with a simple, fast and easy-to-use CRM system. Handling CRM business processes with an easy-to-navigate interface is not only extremely convenient, but it also saves you time and money.
Welcome to the brand new look of Impel, where we’ve put the power of CRM directly in your hands. The more user-friendly, more “active” interface enables you to get your sales and marketing tasks done faster and more efficiently. The default screens are laid out to give you access to only the fields that you would require most often. The pages have a clean feel with simple menus and no confusing icons so that even occasional users can use the system without any training.
But if you need additional fields to configure Impel to your business, then go right ahead. A simple drag-and-drop interface lets you create your own fields and drop them into a layout that reflects your business. So if your sales team is used to working with paper-based forms, then you have the power to make your Impel screens look exactly like your paper forms. And you can do all this on your own with Impel’s intuitive interface; no phone calls to anyone, no more e-mails, no need to pay for customization. Impel’s new Web 2.0 interface makes your team more productive and efficient; while saving you time and money.
About Impel CRM:
Impel CRM is an integrated CRM solution that lets you put your customer at the center of your business. Available in different editions, covering every aspect of sales force automation, marketing automation, customer service automation. Its comprehensive functionality is built to accelerate sales. Enriched by features like sales activity planning, E2E consumer marketing, SMS integration, and Call Center Management makes Impel CRM an empowered and easy to deploy on-demand CRM solution.
For more information, please visit www.impelcrm.in
Does this sound like something you’ve heard? Well that’s true!
Finding the right CRM solution that meets your requirements is one thing but getting your team to use it efficiently is a challenge. Technology alone cannot win user acceptance. The User Experience, or how easy it is for the end-user to navigate and use is the key to acceptance. While choosing a CRM for your organization you need to focus on who the end-users are. And what they are trying to do. Most importantly how effectively and easily they can work with the new software will determine whether the software gets used at all.
You will be able to grow your business only when you have a productive workforce, empowered with a simple, fast and easy-to-use CRM system. Handling CRM business processes with an easy-to-navigate interface is not only extremely convenient, but it also saves you time and money.
Welcome to the brand new look of Impel, where we’ve put the power of CRM directly in your hands. The more user-friendly, more “active” interface enables you to get your sales and marketing tasks done faster and more efficiently. The default screens are laid out to give you access to only the fields that you would require most often. The pages have a clean feel with simple menus and no confusing icons so that even occasional users can use the system without any training.
But if you need additional fields to configure Impel to your business, then go right ahead. A simple drag-and-drop interface lets you create your own fields and drop them into a layout that reflects your business. So if your sales team is used to working with paper-based forms, then you have the power to make your Impel screens look exactly like your paper forms. And you can do all this on your own with Impel’s intuitive interface; no phone calls to anyone, no more e-mails, no need to pay for customization. Impel’s new Web 2.0 interface makes your team more productive and efficient; while saving you time and money.
About Impel CRM:
Impel CRM is an integrated CRM solution that lets you put your customer at the center of your business. Available in different editions, covering every aspect of sales force automation, marketing automation, customer service automation. Its comprehensive functionality is built to accelerate sales. Enriched by features like sales activity planning, E2E consumer marketing, SMS integration, and Call Center Management makes Impel CRM an empowered and easy to deploy on-demand CRM solution.
For more information, please visit www.impelcrm.in
Mobile CRM empowers SalesForce
Your field sales representative is at your dealer’s store placing new orders with a few clicks from his mobile, directly into your CRM system. His smart phones beeps with a sms stating that a new lead is been assigned to him from his territory. On the other side your sales operations executive receives the real-time updates of the new order placed within few seconds along with complete set of details and updates of the store visit.
Wow, that’s an ultra productive sales force! This isn’t a scene from the future. This is something that you can do right now. Thanks to Impel Mobile CRM.
When your Business has a "Feet on Street" or model of sales activity, empowering your busy sales representatives is no longer a nice-to-have but must-have. By extending Impel CRM ‘s capabilities to your sales rep’s phone you can gain "anytime, anywhere" access to key customer information with a powerful yet easy-to-use application that increases the productivity and effectiveness of sales professionals on the road.
Key Features of Impel Mobile CRM:
"Mobile CRM" solutions deliver tremendous advantages to “on the go” sales teams, allowing them to stay connected to vital customer data, no matter where they are. Some of these are:
• Get instant CRM updates via sms.
• Access real-time account or contact details, history, and track status of opportunities, leads.
• View customer, product and prices details anytime.
• Add notes, updates to your sales activities and meetings on the fly.
• Place orders instantly from the field.
• Plan and schedule meetings and activities efficiently.
• Manage time better leading to a productive sales team.
• Respond immediately and efficiently to every opportunity, lead and request.
With Impel Mobile CRM, you can automate, simplify, and manage all the information your sales team needs with this comprehensive tool that also drives pipeline, and increases the productivity of your sales representatives.
Wow, that’s an ultra productive sales force! This isn’t a scene from the future. This is something that you can do right now. Thanks to Impel Mobile CRM.
When your Business has a "Feet on Street" or model of sales activity, empowering your busy sales representatives is no longer a nice-to-have but must-have. By extending Impel CRM ‘s capabilities to your sales rep’s phone you can gain "anytime, anywhere" access to key customer information with a powerful yet easy-to-use application that increases the productivity and effectiveness of sales professionals on the road.
Key Features of Impel Mobile CRM:
"Mobile CRM" solutions deliver tremendous advantages to “on the go” sales teams, allowing them to stay connected to vital customer data, no matter where they are. Some of these are:
• Get instant CRM updates via sms.
• Access real-time account or contact details, history, and track status of opportunities, leads.
• View customer, product and prices details anytime.
• Add notes, updates to your sales activities and meetings on the fly.
• Place orders instantly from the field.
• Plan and schedule meetings and activities efficiently.
• Manage time better leading to a productive sales team.
• Respond immediately and efficiently to every opportunity, lead and request.
With Impel Mobile CRM, you can automate, simplify, and manage all the information your sales team needs with this comprehensive tool that also drives pipeline, and increases the productivity of your sales representatives.
Monday, May 31, 2010
Why SaaS is the “Best Fit” for SMB’s
According to the recent surveys on SaaS adoptions, the Small to Medium Businesses (SMB’s) looks more set and open to experiment with SaaS offerings.
As per Gartner’s Report, SaaS systems have made significant inroads in satisfying the SMB market and not surprisingly, analysts expect the strongest growth in SaaS applications (specifically CRM) spending to come from Asia/Pacific, where revenue forecasts presume to grow from $410 million in 2007 to $840 million in 2012.
The Springboard survey also highlights that the Asian small and mid-size business (SMB) market is the sole market dominated, by local and inexpensive SaaS vendors. Analysts suggest that local vendors will often prevail over the large Western software companies due to software localization requirements in the SMB sector.
The findings highlight that the SaaS deployments are no longer considered a newer model of deployment due to the level of acceptance seen in the end-users, which also suggest growing opportunities for SaaS adoptions.
With the numerous advantages like superior ROI, zero-capex mode, lowered TCO, reduced AMC’s, easier and hassle free up gradations, higher up-time, customizable interface, faster implementation along with deeper functionalities makes SaaS “The Best Fit” for the SMB segments as this segment usually strive hard to cope up with the cost implications to meet the business standards.
The subscription based mode with “pay as you go” has got the momentum around SaaS is accelerating and is a boon for SMB’s.
Also the extensive usage of Smartphone’s, Internet, and notepads has revolutionized the software climate which has witnessed a drastic change in terms of developing new technology and its adoption. These new technologies are amongst the biggest reasons for SaaS adoption by SMB’s.
Net net, SMB is a major segment seeing a constant growth and SaaS solutions are custom made solutions for the SME segments to leverage the advantages at a much lower Total Cost of Ownership
As per Gartner’s Report, SaaS systems have made significant inroads in satisfying the SMB market and not surprisingly, analysts expect the strongest growth in SaaS applications (specifically CRM) spending to come from Asia/Pacific, where revenue forecasts presume to grow from $410 million in 2007 to $840 million in 2012.
The Springboard survey also highlights that the Asian small and mid-size business (SMB) market is the sole market dominated, by local and inexpensive SaaS vendors. Analysts suggest that local vendors will often prevail over the large Western software companies due to software localization requirements in the SMB sector.
The findings highlight that the SaaS deployments are no longer considered a newer model of deployment due to the level of acceptance seen in the end-users, which also suggest growing opportunities for SaaS adoptions.
With the numerous advantages like superior ROI, zero-capex mode, lowered TCO, reduced AMC’s, easier and hassle free up gradations, higher up-time, customizable interface, faster implementation along with deeper functionalities makes SaaS “The Best Fit” for the SMB segments as this segment usually strive hard to cope up with the cost implications to meet the business standards.
The subscription based mode with “pay as you go” has got the momentum around SaaS is accelerating and is a boon for SMB’s.
Also the extensive usage of Smartphone’s, Internet, and notepads has revolutionized the software climate which has witnessed a drastic change in terms of developing new technology and its adoption. These new technologies are amongst the biggest reasons for SaaS adoption by SMB’s.
Net net, SMB is a major segment seeing a constant growth and SaaS solutions are custom made solutions for the SME segments to leverage the advantages at a much lower Total Cost of Ownership
SaaS Take Aways !!
As said in my previous blog “SaaS the Best Fit for SMB’s”, SaaS has being an increasingly adopted tool for small businesses. SaaS is a concept that allows you to ‘Consume’ software on a subscription basis as a “Service”, instead of the traditional expensive model.
There are a number of benefits to be gained from the SaaS platform for both small business and individual users and this article reveals the “Take Aways” and the best of the reasons/benefits for switching to a SaaS solution for your software needs.
Anytime Anywhere Access:
One of the greatest advantages of SaaS Application is the freedom it provides you in terms of where and when you choose to work or access the application data stored. It’s the providers business to deliver seamless access of application to their clients anytime, anywhere increasing the overall productivity .Also the service provider ensures that the data is safer than it would be if it was to be stored on your computer.
Automatic Upgrades:
One will always have the latest version whenever you access your SaaS applications, because there is always only one version available all time. This also means that the service provider is capable of quickly making changes within matter of hours if an error is found d in the software without causing any impact to your business.
Cost Effectiveness:
We know that finding the right solution also means finding one that makes economic sense for your business. With SaaS model deployment, software is subscribed and not purchased; therefore expenses are not front loaded (Zero Capex) and are made up of predictable monthly fees. The biggest cost savings actually come from the reduction in manpower and the IT resources (servers, databases etc) required maintaining the applications in-house. There are also considerable savings from other areas such as reduced or no implementation, upgradations costs.
Customizable Interface:
Leveraging the power of Software as a Service (SaaS), you can customize IT to fit your business, rather than fitting your business to what the software can provide. The ability to modify functionality and processes in SaaS applications are more quickly and in a more iterative way than the traditional software model and specifically tailored to meet your preferences. This also means that the Business can operate more efficiently, and align their process strategically to seize more competitive advantage.
Not Platform Specific:
It does not matter whether the computer you are using runs on MAC, windows or Linux, as long as you are able to use a browser and access the internet then you can use the SaaS application. One can access the application with a fewer clicks. The majority of SaaS applications are not browser specific .This also makes it far easier to switch platforms if one desires.
Overall, SaaS model offers you rapid deployment, enterprise-class functionality and reliability, all-inclusive maintenance and upgrades, and a reduced burden on your IT resources — all at a low subscription price. These are huge knock-on effects of adopting SaaS solutions,. Software as a Service (SaaS) is the future of business application software, Empower your business by adopting SaaS applications.
About Impel CRM:
Impel CRM is an integrated CRM solution that lets you put your customer at the center of your business. Available in different editions, covering every aspect of sales force automation, marketing automation, customer service automation. Its comprehensive functionality is built to accelerate sales. Enriched by features like sales activity planning, E2E consumer marketing, SMS integration, and Call Center Management makes Impel CRM an empowered and easy to deploy on-demand CRM solution.
For more information, Please visit http://www.impelcrm.in
There are a number of benefits to be gained from the SaaS platform for both small business and individual users and this article reveals the “Take Aways” and the best of the reasons/benefits for switching to a SaaS solution for your software needs.
Anytime Anywhere Access:
One of the greatest advantages of SaaS Application is the freedom it provides you in terms of where and when you choose to work or access the application data stored. It’s the providers business to deliver seamless access of application to their clients anytime, anywhere increasing the overall productivity .Also the service provider ensures that the data is safer than it would be if it was to be stored on your computer.
Automatic Upgrades:
One will always have the latest version whenever you access your SaaS applications, because there is always only one version available all time. This also means that the service provider is capable of quickly making changes within matter of hours if an error is found d in the software without causing any impact to your business.
Cost Effectiveness:
We know that finding the right solution also means finding one that makes economic sense for your business. With SaaS model deployment, software is subscribed and not purchased; therefore expenses are not front loaded (Zero Capex) and are made up of predictable monthly fees. The biggest cost savings actually come from the reduction in manpower and the IT resources (servers, databases etc) required maintaining the applications in-house. There are also considerable savings from other areas such as reduced or no implementation, upgradations costs.
Customizable Interface:
Leveraging the power of Software as a Service (SaaS), you can customize IT to fit your business, rather than fitting your business to what the software can provide. The ability to modify functionality and processes in SaaS applications are more quickly and in a more iterative way than the traditional software model and specifically tailored to meet your preferences. This also means that the Business can operate more efficiently, and align their process strategically to seize more competitive advantage.
Not Platform Specific:
It does not matter whether the computer you are using runs on MAC, windows or Linux, as long as you are able to use a browser and access the internet then you can use the SaaS application. One can access the application with a fewer clicks. The majority of SaaS applications are not browser specific .This also makes it far easier to switch platforms if one desires.
Overall, SaaS model offers you rapid deployment, enterprise-class functionality and reliability, all-inclusive maintenance and upgrades, and a reduced burden on your IT resources — all at a low subscription price. These are huge knock-on effects of adopting SaaS solutions,. Software as a Service (SaaS) is the future of business application software, Empower your business by adopting SaaS applications.
About Impel CRM:
Impel CRM is an integrated CRM solution that lets you put your customer at the center of your business. Available in different editions, covering every aspect of sales force automation, marketing automation, customer service automation. Its comprehensive functionality is built to accelerate sales. Enriched by features like sales activity planning, E2E consumer marketing, SMS integration, and Call Center Management makes Impel CRM an empowered and easy to deploy on-demand CRM solution.
For more information, Please visit http://www.impelcrm.in
Thursday, May 13, 2010
Am Turning 25 !!!
Am turning 25 tomorrow,what a low feel :(
I even forgot to wish my Dad in the morning for his 50th birthday today!!!
Just buzzed him on his phone ad wished now, i will surely compensate by gifting something special which he would love as his 50th birthday gift.
If i just think of my birthday last year,i was all excited for my 25th birthday and had planned so many things a year back , but when am actually turning 25, am not feeling good at all.....
Wanted to celebrate in Singapore with my hubby.Wanted to have a gala time and enjoy to the max on the silver year. Well this is all not going to happen for sure :(
But if i just look back on the years have traveled till now,, the journey was just amazing. Yes it has many memories and happiness which would weigh much greater than me visiting Singapore on 25th year birthday.
Am happy to have accomplished few ,if not all goals of my life :)
Am happily married to my love, have settled in life to the way its supposed to be, have a pretty decent career(however i could not become a IAS officer as i dreamed of being one during my primary school days :))
In these 25years of life,I have always tried to be a good to all around me. have always tried to be a good daughter to my parents, best wife, lovable sister and a good friend. off course a self contented individual.
Life so far had its ups and downs, challenges to face, times of laughter,fun and also fear, cry and pain... Life has taught many valuable "takeaways" for the rest of the years to come, however its only 25 yrs and pretty sure i have much more to learn.... that's why mom and Koushik always say, am still small and need to get matured:)
Thats why Am Turning 25 !! (getting closer to become more mature)
I even forgot to wish my Dad in the morning for his 50th birthday today!!!
Just buzzed him on his phone ad wished now, i will surely compensate by gifting something special which he would love as his 50th birthday gift.
If i just think of my birthday last year,i was all excited for my 25th birthday and had planned so many things a year back , but when am actually turning 25, am not feeling good at all.....
Wanted to celebrate in Singapore with my hubby.Wanted to have a gala time and enjoy to the max on the silver year. Well this is all not going to happen for sure :(
But if i just look back on the years have traveled till now,, the journey was just amazing. Yes it has many memories and happiness which would weigh much greater than me visiting Singapore on 25th year birthday.
Am happy to have accomplished few ,if not all goals of my life :)
Am happily married to my love, have settled in life to the way its supposed to be, have a pretty decent career(however i could not become a IAS officer as i dreamed of being one during my primary school days :))
In these 25years of life,I have always tried to be a good to all around me. have always tried to be a good daughter to my parents, best wife, lovable sister and a good friend. off course a self contented individual.
Life so far had its ups and downs, challenges to face, times of laughter,fun and also fear, cry and pain... Life has taught many valuable "takeaways" for the rest of the years to come, however its only 25 yrs and pretty sure i have much more to learn.... that's why mom and Koushik always say, am still small and need to get matured:)
Thats why Am Turning 25 !! (getting closer to become more mature)
Wednesday, May 12, 2010
Social Value: the need of the hour !
Koushik said he would drop me to work, what great can someone hear when they are late to work. I was so happy that i need not get stumbled up in the public bus and with ease got on his bike and were on the way,, talking about the weekend plans , suddenly heard someone shouting at us !!
A college student drove crossing and yelling at us,we were just confused was she trying to tell us something or what the matter was all about. We tried to chase her and to help us converse with her she landed at a petrol filling station.
Looking at her i asked, "did you say something " ?
To our surprise, the reply we got was not expected at-least from an educated young girl for no reason, all of a sudden. weirdest response can expect!!
"F*** O**"
Got my temper fuming replied her "excuse me"!
she started blasting at Koushik telling if you have to drive so slowly better go to empty road and almost going to bang you as am on speed, bla bla bla.....
"Sorry young lady, for my safety i will drive at my speed limit, you need not to shout at us and use a slang language just because you know some "F" words! Need not be educated for being civilized. Try to be a civilized and responsible first" is what i said to her. I sure she would not have heard me cos she was too busy accusing us for driving slowly.Asked us to check on our mirror and pave way cos she is in a hurry and crossing all speed limits...
And to add on, there was a hell lot of crowd surrounding us and enjoying the hot discussion btw three of us.We dint wanted to argue with someone who is so senseless of what she is accusing us for and left the place by again telling her to be civilized first !!
Through out my way, i just kept wondering ,, as to what is that lacking in our social values?
Being modern does not mean that one need to behave uncivilized. Is that the innocent age of that young lady that she just follows her surroundings and inherits such a behavior or is it her ignorance to the social values of being civilized and responsible. One need not be a skilled scholar to earn respect and practice social values!
I somewhere felt that the need of the hour is "Civilization" and awareness of something called "Social Values".
A college student drove crossing and yelling at us,we were just confused was she trying to tell us something or what the matter was all about. We tried to chase her and to help us converse with her she landed at a petrol filling station.
Looking at her i asked, "did you say something " ?
To our surprise, the reply we got was not expected at-least from an educated young girl for no reason, all of a sudden. weirdest response can expect!!
"F*** O**"
Got my temper fuming replied her "excuse me"!
she started blasting at Koushik telling if you have to drive so slowly better go to empty road and almost going to bang you as am on speed, bla bla bla.....
"Sorry young lady, for my safety i will drive at my speed limit, you need not to shout at us and use a slang language just because you know some "F" words! Need not be educated for being civilized. Try to be a civilized and responsible first" is what i said to her. I sure she would not have heard me cos she was too busy accusing us for driving slowly.Asked us to check on our mirror and pave way cos she is in a hurry and crossing all speed limits...
And to add on, there was a hell lot of crowd surrounding us and enjoying the hot discussion btw three of us.We dint wanted to argue with someone who is so senseless of what she is accusing us for and left the place by again telling her to be civilized first !!
Through out my way, i just kept wondering ,, as to what is that lacking in our social values?
Being modern does not mean that one need to behave uncivilized. Is that the innocent age of that young lady that she just follows her surroundings and inherits such a behavior or is it her ignorance to the social values of being civilized and responsible. One need not be a skilled scholar to earn respect and practice social values!
I somewhere felt that the need of the hour is "Civilization" and awareness of something called "Social Values".
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